Home Care Packages

Am I eligible for a Home Care Package?

Home Care Packages are meant for older people, but there is no minimum age requirement. There are no citizenship or residency restrictions on Home Care Packages, however, they are not meant for visitors to Australia or people who need only …

How do I access a government subsidised package?

If you’ve decided that you would like to get a Home Care Package, the first step is to arrange an assessment. ACAT assessments Home Care Package assessments are done by the Aged Care Assessment Team (ACAT), or ACAS in Victoria. …

What will My Aged Care ask?

My Aged Care will ask you some questions about: your living arrangements your health and wellbeing things you find difficult to do support you are currently receiving. Based on your answers, My Aged Care will work out whether you need …

What happens during an ACAT assessment?

During the assessment visit, the ACAT member (usually a nurse, social worker or other health care professional) will ask questions about how well you are managing in your day-to-day life. They will also explain the assessment process. The assessment is …

Once I have been allocated a Home Care Package, what am I required to do?

Once you’ve received your ACAT approval, and been allocated a Home Care Package you’ll need to choose a home care provider. Your provider administers the package, provides you with case management services and arranges and coordinates the services you want. …

How do I find a provider in my area?

In metropolitan areas there are many providers to choose from, but in rural or regional areas there are often only a few service providers. You can get a list of local providers by entering your postcode into the Find a …

What should I consider when choosing a Home Care Package Provider?

When choosing a provider, think about what’s is important to you. Here are some things to consider: What variety of services can they provide or source for you? How flexible are they? If they can’t provide something themselves, will they …

How much time do I have to choose a Home Care Package provider?

From the time you are allocated a Home Care package you have 56 days to choose a provider and enter into a home care agreement. This can be extended by a further 28 days by contacting My Age Care. If …

How can LiveWell Care support me with finding a Home Care Package provider?

While the system enables greater choice, our experience tells us it will also require more decision making. This presents challenges for consumers, let alone vulnerable consumers- for example, those with cognitive decline, English as a second language and those who …