FAQs

Navigating the community aged care system can be complex. The following FAQs and answers have been developed by LiveWell Care as a guide to help older people and their families with future planning and to provide clear information around how they can receive support in their home and daily life.

Considering Home Care Supports

Most older people want to keep living in their own homes as they age, staying as independent as possible and making their own decisions about things that affect their life, health and wellbeing. Home care can help you to achieve this by giving you extra assistance to stay safe, comfortable and well at home. Read more

Home Care Packages

The Australian Government’s Home Care Packages Program helps you to live independently in your own home for as long as you can. The program provides a subsidy towards a package of care, services and case management to meet your personal needs. Read more

Concerns and Complaints

Everyone has the right to raise and resolve concerns about the quality of their aged care and services. When assigned a home care package you have the ability to choose a provider that best meets your needs and goals if that provider is not meeting your expectations you are within your rights to raise concerns. Read more
For More information
Call 03 9429 5380 or Mobile 0400 640 379